It is not easy to find out if an online casino is trustworthy before you win a large amount and have to cash it out. It is this event that forms the true picture for the operators. In fact, there are many events where online casinos have cheated their players. This is not uncommon.
The standard practice for cheating is as follows:
The casino is unwilling to pay out winnings that are 100% legal.
- Their excuse might be: “It was a software bug and it shouldn’t have happened. We can compensate 10% of your winnings. “
- They ask you to play a certain amount of your winnings before you can withdraw your money.
- They delay withdrawals by weeks or months.
The casino indicates abuse of bonuses and does not want to pay out the winnings.
Just because there are no complaints about a casino does not necessarily mean that it is fair. It takes a while for a new casino to start cheating because a big win might not happen very soon. The same goes for old reputable casinos. All of them may have a couple of complaints, although in fact they are 100% honest and follow ethical principles.
What ‘s his license?
All available online casinos have some kind of license. In other words, they are regulated by the governments of one of the countries in the world. For it to work in a particular region, the country must allow online gambling. Licenses can be issued by country or jurisdiction. The country (Great Britain, Estonia, Belgium) does this in order to collect taxes from its citizens who gamble and the jurisdiction (Gibraltar, Malta, Curacao) simply enables casinos to operate all over the world.
If you have been the victim of abuse by a casino that is unwilling to pay out your winnings, the only thing to do is contact the regulator that was the original issuer of the license. This is where the importance of the country / jurisdiction that has granted the license lies. A respectable regulator usually listens to both sides, and if the player was right, he forces the operator to make amends. It can even lead to the loss of the casino license.
Some regulators don’t even have a contact address or form for you to contact them. For example, Panama, Anjouan, Costa Rica, Seychelles and Seychelles are good examples of an unreliable regulator. If it comes to a casino that doesn’t want to pay you money, then you’ve actually lost the battle.
You may have a chance to achieve justice in casinos regulated by Curacao or Gibraltar, but this is never 100% guaranteed.
When it comes to casinos licensed from Malta, the Isle of Man or Alderney, you are in a pretty good position because these regulators stick to their word and if you’re right, you get your money.